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Document simulating a call from a specific phone number - #1292
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Co-Authored-By: Claude Opus 5.5 <noreply@anthropic.com>
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stephenvapiai
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Oct 6, 2026
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Description
{{customer.number}}, then a tool looks up their account) have asked how to do this more than once, and support needs a page to point them to.targetOverrides.variableValues.customer.number) with onePATCHexample and a line on transient scenarios. It's API-only because the Variables tab stores flat text names and values, which can't express the nestedcustomer.number.customervariable, so any othercustomer.*fields the assistant uses must be set too.{{customer.number}}template resolution. Simulations never setcall.customer, so a tool that reads the caller from the server message payload won't see it.Testing Steps
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